Search

User Roles Explained

What each user role means and how do they work.

There are a number of different User Roles available within RefNow. The following describes how they work:

User Role

  • Create new Reference requests.
  • View Reference Requests of people within the same team.

Team Admin Role (An Admin of 1 specific team)

  • Create new Reference requests.
  • View Reference Requests of people within their team.
  • Edit users in their team.
  • Add new users to their team.
  • Make users in their team a Team Admin.
  • Manage Question Profiles in their team only.
  • Add Question Profiles to their team only.

Super Admin Role (An Admin of the total organisation)

  • Create new Reference requests.
  • View Reference Requests of all users within the organisation.
  • Edit all users in the organisation.
  • Add new users to the organisation.
  • Make any user a Team Admin.
  • Make any user a Super Admin.
  • Manage billing for the organisation.
  • Manage subscriptions and credits for the organisation.
  • Edit the organisation name.
  • Create and manage Teams for the organisation.
  • Create Question profiles for all teams
  • View Question profiles for all teams


Related Articles

  1. Add a new user
  2. Add Referees on behalf of a Candidate
  3. Add a new team
  4. Edit a team
  5. User Roles Explained
  6. Viewing past invoices
  7. How to Delete a User
  8. How to Delete a Team
  9. What are questions profiles
  10. Change my subscription
  11. Add a new question profile
  12. Add a question to a question profile
  13. Delete a question profile
  14. Delete a question from a question profile
  15. Set up Azure SSO
  16. I can't remember my login details
  17. How can I change my company name
  18. How do I integrate with my system (integrations)
  19. I can't log in with my email address
  20. How to change or reset your password